Caitlin - Front Desk Staff, Check in/out, Billing/Posting, Appointment Scheduling
Caitlin is not new to our office. She has worked with us before, but has returned in a new position. Where you may remember her doing procedures, she is now our front desk specialist. She assists patients with the check in and check out process, answers phones, makes appointments, and answers billing questions among MANY other things. Caitlin lives local with her two sons, and is busy with sports and other activities they enjoy. Caitlin travels to all offices.
Erica has many years working for Dr. Kline. She helps to manage all aspects of patient care within the office, managerial duties, and will assist Dr. Kline with procedures. In addition, she obtains insurance authorizations, and markets the practice by attending local health and wellness fairs, managing the website and Facebook page. She enjoys spending time with her husband, their children and spouses, and her two grandchildren. She enjoys her season tickets to Hershey Bears hockey, camping, and loves spending time with her family. She grew up in Lancaster County and she adores her "zoo" of animals at home including her 3 cats, and 2 dogs. Erica works at all offices.